Shipping Policy

Shipping

  • Free Shipping: Moonandstars.in provides free shipping on all orders above ₹500 across India, covering most PIN codes.

  • Delivery Partners: We partner with trusted and reliable courier services to ensure safe and timely delivery to all our customers.

  • Dispatch & Delivery Timeline:

    • Orders are typically dispatched within one working day of being placed (unless otherwise notified).

    • Products are usually delivered within 5–15 working days, depending on the delivery location.

  • Damaged / Incorrect Delivery:

    • If the product delivered is not in proper condition, please inform the delivery personnel immediately.

    • You may also contact us by writing to hello@moonandstars.in.

    • Our customer care team will respond within 24 working hours to resolve your concern.

Refund & Cancellation

  • Order Cancellation: You can cancel your order before it leaves our facility at no cost.

  • Refunds & Returns: Please [click here] for detailed information regarding our Returns & Refund Policy.